Delivery time & shipping costs
Order before 4pm - dispatched same day
We always do our best to ensure you receive your order as soon as possible. For orders that are placed before 4pm on week days, we always aim to send the same day. If, for whatever reason, we are unable to meet this delivery time, we will of course inform you as soon as possible.
Unfortunately, we cannot guarantee any delivery times as we do not handle the deliveries ourselves. If your order is urgent, we are available for collections (Mon - Fri 10 - 6) at our Almere address.
We offer free delivery (by DPD) for orders over €200 - this will show in the checkout (you can of course still choose a chargeable delivery option).
Please ensure you enter your correct email, and mobile number during the ordering process. PostNL / DPD will keep you updated with regards your expected delivery times.
For orders received after 4pm (Mon - Fri), we will still attempt to dispatch the same day, but this cannot be guaranteed. Orders after these times / placed at the weekend will be dispatched the next working day.
On 1 July 2021, the General Administrative Order on the Alcohol Act (Official Gazette 3-6-2021) also came into effect, with further elaborations of the Alcohol Act.
Strict alcohol legislation will apply from 1 July 2021 in the case of delivery to private individuals in the Netherlands. Alcoholic drinks may only be ordered by persons who are 18 years or older. If you have alcoholic drinks delivered, the deliverer is obliged to request identification from the recipient, and to copy this data on his scanner. So please ensure you have your proof of identity ready. Unfortunately, this also has to be done if the recipient is clearly older than 18. This is regulated by law because the sender must be able to prove that the 18+ check has been executed, so you cannot grant a drop permission.
Standard DPD Delivery (with age check)
Delivery generally next day (Mon - Fri) between 9am and 6pm
The shipping costs are:
€ 6.95 for up to € 200
Free for orders over € 200
Collect at PostNL Point (with age check)
If ordered before 4pm on a weekday, delivery to the collection point will be the next day (Tue - Sat). You will be notified when the packet is ready for collection.
These costs are:
Standard PostNL Delivery (with age check)
If ordered before 4pm on a weekday, delivery will be the next day (Tue - Sat). Delivery generally between 9am and 6pm
These costs are:
NB: As we are required to send with an age check, PostNL will not leave your parcel with anyone underage, your neighbours, or someone else at your address. If you believe you will not be at home, please chose to have this delivered to a PostNL collection point
Currently in the EU we are only able to ship alcohol within the Netherlands. However, we will be looking to expand our reach as soon as we can. Check back, or sign up to our newsletter to keep informed. Should you wish to order Tonics / Non-Alcoholic products, please visit our sister site Tonic Town.
If you would like us to ship outside the EU, we can arrange this, and we are adding additional countries day by day (Please see table below). If your country is not listed below, then please contact us at [email protected] so that we can enable your country sooner. Using this option, we will not charge Dutch VAT, but you will be responsible for any duty / tax upon importation into your country. (Please bear in mind some countries restrict the entry of alcohol).
NB. The website will show prices including Dutch VAT until checkout. It will then show the price based on country of shipment, as well as the shipping cost.
Please note that we are not able to ship to Middle Eastern Countries, the United States and Canada. (Within the United States there are severe restrictions on the importation of alcohol, more information for the US can be found on the NCSL site).
NB. Currently, due to UK tax formalities, we are not able to ship to the UK / Northern Ireland. We are reviewing this on a monthly basis - and endeavour to offer this service as soon as we can.
Worldwide Shipping Costs
Please note, the maximum we can ship in one package is 17kg, which is a restriction placed on us by our courier. If your package goes over 17kg, the shipping rate will show as €1000. Please contact us at [email protected] and we can look into this further for you.
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